Privacy policy

Account details (name, email, phone, business details), shipment information (recipient name, phone and delivery address, package description), delivery records (status updates, proof of delivery) and payment collection records.

To pick up and deliver parcels, contact recipients about deliveries, collect and settle cash on delivery, provide tracking, prevent fraud and meet legal obligations in Trinidad and Tobago.

Merchants see their own shipments. Drivers see only the deliveries assigned to them. Public tracking shows only the status, dates and destination zone — never names, phone numbers or addresses.

Shipment and payment records are kept for as long as needed for accounting and legal purposes. You can ask us to close your account at any time.

You may request a copy of, or correction to, your personal information by contacting hello@trinidrop.tt.